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Privacy Policy

Your Design respects the privacy of all our customers and as such we are dedicated to protecting your privacy only collecting information from you that we require to provide the requested service. In doing this we work within the guidelines of the Data Protection Act 1998 (and revised).

The information that we collect from you in order to provide you the level of service that you require is:

  • Your name
  • Your address
  • Your requested delivery address
  • Your email address
  • Your phone number
  • Your images forwarded to us for your product

No Credit/Debit card information is held by us as payments are collected and encypted by a third party payment provider. The third party provider is regulated and under strict criteria and obligation to keep your personal data secure. Please email us if you require further information regarding this.

Images may be retained for further orders from you. If you specifically wish images/personal details to be deleted from our system please email at [email protected].

All information held by us is stored securely.

All information held is provided by you, and is as accurate as you supply. Should you wish to have a printed copy of all of the information we hold please write to us at the address below. Please include a cheque of £10.00 made payable to Your Design to cover administration costs. This letter will be acknowledged by email and replied to with 5 working days.

L40 8JY

VAT No. 837 5792 80
Registered in England
Company No. 05584147
Registered office as stated

We may decide to run marketing campaigns by contacting existing customers with special offers, customers have the option to opt out of any marketing emails that we may send.

As an internet based business we rely on the internet as advertising to promote our business. To ensure that this is as effective as possible we use a web trend analysis service ran from our server. This provides information indicating the route customers found our site, ie through which search engines, the time and length of each visit and the pages visited. This information is for our development purposes highlighting web pages most visited and therefore most effective to our customers and will only indicate the IP address of your computer. (This is not your personal address it is a unique number that your computer gets when it is connected to the internet). The information is for statistical analysis only.

Information may be collected through our site through the use of cookies (small files that websites use to collate data and trends of the consumer) They can help us improve the service that we provide and count the number of unique visitors to our site. You are able to set your browser up to accept or reject cookies.

Email a friend service – we offer this functionality for friends to recommend our site to each other. We do not control this and we assume that permission has been obtained to supply us with this data.

We do not share your data with any other companies, nor do we pass your information to any third party.

If you would like further information or if you have a query or concern regarding our privacy policy please do not hesitate to email us at [email protected].

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.