Your Design respects the privacy of all our customers and as such we are dedicated to protecting your privacy only collecting information from you that we require to provide the requested service. In doing this we work within the guidelines of the Data Protection Act 1998 (and revised).
The information that we collect from you in order to provide you the level of service that you require is:
- Your name
- Your address
- Your requested delivery address
- Your email address
- Your phone number
- Your images forwarded to us for your product
No Credit/Debit card information is held by us as payments are collected and encypted by a third party payment provider. The third party provider is regulated and under strict criteria and obligation to keep your personal data secure. Please email us if you require further information regarding this.
Images may be retained for further orders from you. If you specifically wish images/personal details to be deleted from our system please email at [email protected].
All information held by us is stored securely.
All information held is provided by you, and is as accurate as you supply. Should you wish to have a printed copy of all of the information we hold please write to us at the address below. Please include a cheque of £10.00 made payable to Your Design to cover administration costs. This letter will be acknowledged by email and replied to with 5 working days.YOURDESIGN.CO.UK801 MERLIN PARKRING TAIL ROADBURSCOUGHLANCASHIREL40 8JY
VAT No. 837 5792 80
Registered in England
Company No. 05584147
Registered office as stated
We may decide to run marketing campaigns by contacting existing customers with special offers, customers have the option to opt out of any marketing emails that we may send.
As an internet based business we rely on the internet as advertising to promote our business. To ensure that this is as effective as possible we use a web trend analysis service ran from our server. This provides information indicating the route customers found our site, ie through which search engines, the time and length of each visit and the pages visited. This information is for our development purposes highlighting web pages most visited and therefore most effective to our customers and will only indicate the IP address of your computer. (This is not your personal address it is a unique number that your computer gets when it is connected to the internet). The information is for statistical analysis only.
Email a friend service – we offer this functionality for friends to recommend our site to each other. We do not control this and we assume that permission has been obtained to supply us with this data.
We do not share your data with any other companies, nor do we pass your information to any third party.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|